Support Center

To create a new project, tap the "+" button on the main screen, enter your project name and client information, then tap "Save". You can also set an hourly rate and add project notes.

Select a project from your list and tap the play button to start tracking. You can add notes during or after your time session. Tap the stop button when you're finished.

Currently, HourStream supports tracking time for one project at a time to ensure accuracy. You'll need to stop the current timer before starting a new one.

Go to the Reports tab, select your date range and projects, then tap "Generate Timesheet". You can export as PDF, CSV, or share directly via email.

Yes! In Settings > Timesheet Options, you can customize the format, include or exclude specific fields, add your company logo, and choose from different layouts.

You can generate reports for today, yesterday, this week, last week, this month, last month, or any custom date range you specify.

In the Invoices section, tap "New Invoice", select the project and time period, review the automatically calculated totals, add any additional charges, and generate your invoice.

Yes, you can add one-time expenses, recurring charges, and tax information to any invoice before sending it to your client.

Invoices can be exported as PDF files or sent directly via email. You can also print them directly from your iOS device.

Yes, your data is automatically backed up to iCloud if you have iCloud enabled on your device. You can also manually export your data at any time.

With iCloud sync enabled, your data will automatically sync across all your iOS devices logged into the same Apple ID.

Go to Settings > Data Export to export your complete data in CSV or JSON format. You can email the export file or save it to your Files app.

Try force-closing and reopening the app. If the issue persists, restart your device. Make sure you have the latest version of HourStream installed.

Check that iCloud is enabled in Settings > [Your Name] > iCloud, and that HourStream has permission to use iCloud. Also ensure you're connected to the internet.

Deleted projects can be recovered from Settings > Trash for up to 30 days. If it's been longer, contact support - we may be able to help restore from your iCloud backup.